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How Not To Manage A Crisis

How Not To Manage A Crisis

April was a bad month of most dieters, but for United Airlines it was a particularly bad one. They managed to transform an everyday problem into a major corporate crisis, in a matter of minutes. A mere confrontation between a passenger and aviation police on board was broadcast to millions thanks to multiple videos that captured the action through passengers’ phones. The breaking point was United Airlines’ response. The next morning, we all said to each other ‘what were they thinking?’ While every crisis is different, here’s a good checklist of what not to do.

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Why We Invest In Company Culture

Why We Invest In Company Culture

Ever since Jonathan Dalli and Jonathan Cetchuti set out to open their own business, back in 2010, they knew that they were going to do business differently. First of all, a dull office environment was not going to do, so, in 2014 they moved their operation to the quaint Hardrocks Business Park offices in Naxxar with its own café restaurant that even had Lovin Malta write about it here.

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